How it works

EYI can help you sell all items you no longer use onboard, please go through our “Request to Sell” process for us to have a good idea of what we’re selling and the condition of the item.

Yes. EYI does pick up items outside of France, please contact us.

EYI does not buy items, we are a sales partner. A commission-based service helping you sell your items through our platform and marketing efforts. We take a commission plus VAT fee on every sales transaction for our services. 

EYI has implemented Stripe Connect onto the platform, Stripe Connect helps us split the payment from the buyer on our eCommerce. EYIs commission + VAT is deducted from the total amount and the rest of the money is automatically transferred to your bank account.

No, EYI will not buy your item. We help you sell your items on our platform and in return we take a commission on the final sale price of your item. We help you sell your item by focusing our efforts on driving traffic to our website through various marketing tactics.

Yes, please contact us to book a time to come by the EYI warehouse.

sales@eyi.io

+33 (0) 6 12 44 24 16 

Please go to your vendor profile – My items – Click on the item connected to the contract you'd like to view. You will find all your Consignment Fee Contracts in downloadable PDF format. Every contract you have for sales or storage of an item with EYI, will be found there.

The Consignment Sales Contract is the contract agreement between the vendor and EYI. The contract must be signed and agreed upon before EYI. The contract gives EYI insurance that the commission rate, storage fee, and all necessary information have been understood by the vendor before entering into the agreement. 

You, as the vendor are responsible for any TAX/VAT payments after the sale of your item. EYI is a partner in the sale of your item, we are a commission-based service meaning we cannot help you pay VAT on any items sold.

Once you have received approval for your “Request to Sell or Store” inquiry, EYI will provide you with the option, to choose a pickup date and time. 

If you wish to reschedule your pickup time, please refer to your confirmation of the pickup sent to your email and change the date and time or contact us at sales@eyi.io. 

Yes, it is important for the vendor to book a pickup time and hand over the item to EYI when they wish to sell an item with us. 

EYI will oversee presenting the item to our customers and we want to be able to guarantee full transparency through the sales process. 

EYI’s commission is based on the amount the vendor decides to advertise their item for and is directly correlated to the effort we impart to sell your item.  

EYI has a clear and guaranteed commission on every item sold. Please find the immutable commission rates below:

25% of the sale price excluding applicable taxes for products with a price between 250.00 euros and 5000.00 euros;

20% of the sale price excluding applicable taxes for products with a sale price between 5000.00 euros and 8000.00 euros;

15% of the sale price excluding applicable taxes for products with a price of 8,000.00 euros and 14,000.00 euros;

8% of the sale price excluding applicable taxes for products with a price greater than 14,000.00 euros

You, as the vendor are responsible for the final sales price of the item you are selling with EYI. You will be asked what price you would like for us to advertise your item at in the “Request to Sell” process. 

You can always “Request to Change the price”. Please go to your vendor profile – my items – click on the item you would like to change the price of – click “Request to change price” – Insert new price – EYI will update the price of your item on our eCommerce within 72 hours.